970.726.8882 Winter Park, CO

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FAQs

What does the $2.00/day Insurance cover?
Our insurance only covers on-hill accidental damage. It does NOT cover skiing through parking lots, negligent skiing/boarding, melting of boots by heater/fire, lost or stolen equipment, etc.

What is your refund policy?
To receive a FULL refund, cancellations must be made at least 72 hours before your arrival. We reserve the right to deny any refund with less notice than 72 hours.

Can I exchange my skis or boots if I don't like them?
Yes. We want you to be completely satisfied with our products and service. With several locations in Fraser, help isn't far away.

If we arrive early, can we pick up our skis the day before?
Absolutely. Pick up gear anytime after 2 p.m., but remember it will be busiest between 4 p.m.- 6 p.m. when most people are returning their equipment .If you request a specific model, the gear may not be available until the morning of your rental.

Can I exchange my ski rental for a snowboard?
Certainly, you may switch from ski to snowboard or snowboard to ski. There may be a price adjustment.

What if I return my skis early?
There are no refunds on early returned equipment.

Do you rent helmets?
Yes, we carry a large supply of helmets in adult and junior sizes for rent at all of our stores for $5/day.

Can I reserve a specific ski?
ou may request a specific ski/board model in the comments section of your reservation. We will try to accommodate your request for a specific model, but cannot guarantee it. For Demo skis and boards please note your top three requests. We do guarantee that you will receive a ski in the category you reserved or you will be upgraded at no extra charge.

Do your stores have ski clothing available for rent?
Our Main Store location offers clothing for rent. You may also reserve clothing, snow boots, and helmets as part of your online reservation.

How do I get the FREE junior rentals?
We offer a free kids rental with each full paying adult rental. You must select "Kids Ski Package" as their package type when making the reservation.

When should I make my reservation?
Reserve as soon as you know your vacation dates. During peak holidays and spring break, once we've taken as many reservations as we can accommodate, we no longer accept reservations. Also, we don't take reservations less than 2 days prior to your arrival.

Wearing the right clothing to keep you warm and dry when playing outdoors can make a big difference. If you are cold and miserable, you are not going to have a great ski vacation. Here is some basic information about dressing for winter.

Layering
The best way to dress for Winter is to wear multiple layers of clothing. This gives you the flexibility to add or remove layers depending on the weather and activities. Most commonly, Winter sports participants wear three layers: wicking, insulating and weather protection.

This is the layer worn next to the skin, usually, thermal underwear.
Look for thermal underwear made of a synthetic … usually polyester … fiber that has "wicking" power. As you perspire, the fibers will wick (move) moisture away from the skin and pass it through the fabric so it can evaporate. This keeps skiers warm, dry and comfortable. Silk is also a good, natural fabric that has wicking abilities.

The wicking layer should fit snugly (not tight) next to the skin in order to effectively wick moisture

Even though it's cold, snow sports will make participants sweat … especially if they are cross-country skiing or snowshoeing. This is why the wicking layer is very important.

Middle/Insulating Layer
This middle layer includes sweaters, sweatshirts, vests and pullovers. The purpose of this layer is to keep heat in and cold out, which is accomplished by trapping air between the fibers.

Popular insulation materials include fleece, a synthetic material which maintains its insulating ability even when wet and spreads the moisture out so it dries quickly, and wool, which naturally wicks away moisture.

Comfort is key for the insulating layer. It should be loose enough to trap air between layers, but not so bulky that it restricts movement.

Exterior/Weather Protection Layer
The exterior layer serves as the guard against the elements of Winter. It should repel moisture from snow, sleet or rain; block the wind, and let perspiration escape to the outside to evaporate. Look for outerwear that is “waterproof/breathable”.

Most genuine Winter shells, parkas and pants are made waterproof/breathable by using tightly woven fabrics teamed with a coating or laminate. This keeps moisture on the outside but allows perspiration to escape.

Look for functional hoods, cuffs, pockets and zippers … details that truly make garments comfortable in a snowstorm.

Some jackets and pants are shells (no insulation), some include built-in insulation, and others have zip-in insulation layers. Choose your protection layer based on temperatures and snow conditions in the areas you will be vacationing and on your desired comfort level.

Although less baggy than in previous years, most snowboard clothing is still designed to fit looser than alpine skiwear, giving snowboarders freedom of movement. In addition, many snowboard pants are reinforced in the seat and knees for extra protection when kneeling or sitting on the snow.

Headwear
Up to 60 percent of the body's heat can escape from an uncovered head. This is why wearing a hat, headband or helmet is essential when it's cold. Helmets are becoming very popular. Not only do they protect the head during falls, but they also provide warmth. A fleece neck gaiter (like a collar) or facemask is a must on very cold days.

Sunglasses & Goggles
Snow, because it is a reflective surface, makes ultraviolet (UV) rays stronger. On sunny days, sunglasses are essential to protect the eyes. Look for 100 percent UV protection in sunglasses. On flat-light days or when it's snowing, goggles are vital. Special lens colors increase the contrast in order to properly discern terrain features. Goggles should form an uninterrupted seal on your face, extending above your eyebrows and below your cheekbones. Watch for gaps, especially around your nose

Gloves & Mittens
Look for gloves and mittens that use waterproof/breathable fabrics. Mittens, in general, are warmer than gloves, but offer less dexterity. Consider the type of activity when choosing between gloves and mittens. Snowboarding gloves and mittens often have a reinforced palm because of extra wear from adjusting bindings and balancing on the snow. Some snowboarding gloves and mittens also have built-in wrist guards, which are excellent for novice snowboarders. Gloves for cross-country skiing tend to be lighter-weight to allow for extra movement and a higher degree of perspiration.

Socks
One pair of lightweight or medium weight socks works best for skiing, snowboarding or snowshoeing. Socks are made from a variety of materials, including polyester, silk and wool. Cotton is a no-no. Cotton soaks up and retains moisture and then your feet will stay cold. Socks designed specifically for snow sports have wicking properties similar to thermal underwear, meaning your feet will stay drier and more comfortable.

Still Have a Question?

Feel free to give us a call at 970.726.8882 or email skibroker@wpskibroker.com